RECOMMENDED BY RESTAURANT SERVICE LEADERS

"The Japan Tourism Agency has a goal of 25 million foreign visitors to Japan by 2015. Foreigners will be the next big market for the restaurant industry.
This book can be used as a communication tool, as a bridge between you and your foreign customers."

Miki Watanabe
CEO
Watami Co. Ltd

RECOMMENDED BY RESTAURANT SERVICE LEADERS

"As the Japanese population continues to decrease, it is vital for the restaurant industry to be able to attract and serve foreign customers. Gourmet Navigatior has been helping to provide services to support this, such as our English website directory, English menus and EnglishOK language seminars. This restaurant service English book is another important tool in supporting restaurant staff to serve foreign customers."

Seiichiro Kubo
President
Gurunavi

RECOMMENDED BY RESTAURANT SERVICE LEADERS

"Dining at restaurants is one of the fun things about traveling. Foreign visitors to Japan can enjoy many kinds of wonderful cuisine. In order to enhance the dining experience even more, it is vital for Japanese restaurant staff to master the basics of customer service Englsih. Using this book, you can learn the English necessary to communicate with foreign customers which, combined with the Japanese spirit of hospitality, will help them to understand Japan's rich and varied food culture.

Akio Tsuda
Chairman
The Japan Restaurant Association

POCKET ENGLISH
RESTAURANT SERVICE ENGLISH

Edition: First Edition
Released: February 2011
Author: English OK Co., Ltd
Publisher: Ohta Publications
Size: Pocket Size! (91mm x 128mm)
Pages: 112
Price: 1,028 Yen (incl. tax)

Correct & polite service English phrases with tips on proper customer service responses to challenging questions.

Achieve Service Excellence through Pocket English!
Purchase the Pocket English Book

A Book Full of Answers - Pocket EnglishA Book Full of Answers

Do you want to provide better service?
We give you the answers to the key restaurant service English questions you have

  • What is the best way to apologize to guests?
  • Should I use "OK", "Sure, no problem" or "Certainly"?
  • Do native English speakers say "13:00" or "1:00pm"?
  • How do I give directions in English?
  • What is the best way to improve my English at work?
  • Is "モーニングコール" proper English or Japanese English?

And much more as we cover 38 full dialogue situations and hundreds of useful phrases and vocabulary.

Key Features of Pocket English BooksKey Features

English you can use right away.

  • Polite yet simple English
  • Phrases used by native English speakers
  • Advice and phrases to use for challenging situations

Easy-to-use

  • Fits in your pocket
  • Lightweight yet durable
  • Attractive design

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Enjoy priority access to our latest offerings, including:

  • Audio files in English for more practice
  • Downloadable PDFs with tips and practice for better communication
  • News on upcoming titles
  • And much, much more!