English OK offers Japan's best customer service English workshops from Okinawa to Hokkaido.

To find out more about our programs, please contact us through our online inquiry form or by calling us at 03-3712-7232.


Master key service English phrases that you can use everyday and understand what kind of phrases are impolite or too casual for hotel service.
Contact us for pricing & scheduling.

Title: Pocket English Hotel Workshop
Theme: Simple & Polite Hospitality English
Duration: 3-Hours
Location: On-site


Practical phrases and role-play practice covering common situations that new hotel staff will regularly face. The workshop is available for groups of 4 to 50 students. Contact us for pricing & scheduling.

Title: Hotel New Staff Training
Theme: Essential Hotel English Phrases for Beginners
Duration: 3-Hours
Location: On-site


"Fear of not being able to communicate is a foreigner’s number one barrier to visiting Japan - this pocket-sized English phrase book goes a long way to helping break down those barriers in our hotels and also encourages staff not to be afraid to demonstrate their English."

Malcolm Thompson
General Manager
The Peninsula Tokyo

Speak with Confidence!
Purchase the Pocket English Book

Satisfied StudentsSatisfied Students

Grand Prince Hotel New Takanawa

"I have studied at the other English schools before, but the English was not useful and I couldn't learn enough. On the other hand, the English OK! lesson was a lot of fun and I could learn a lot. It was really enjoyable."

Cerulean Tower Tokyu Hotel

"I was not interested in English training. However by speaking out loud, it became more interesting. It was a little embarrassing in the beginning, but more and more I didn't feel embarrassed. Moreover, I noticed I was remembering lots of phrases naturally by speaking out loud."

Grand Prince Hotel New Takanawa

"The lesson was easy to understand, it was the most enjoyable and understandable English lesson I have ever taken. Great teachers, very kind and easy to talk to. I'd love to study again."

Hotel Okura Kobe

"Easy to understand and easy to remember. I think I can use the phrases I learned right away, so I'll try to use them before I forget them."

Crowne Plaza Kobe

"I didn't like to speak English, but after the training, I wanted to speak more. It was fun studying."

Satisfied ManagersSatisfied Managers

Meguro Gajoen

"We appreciate all the effort English OK staff made to help our new staff become motivated and interested in practical English."

Hotel Okura Kobe

"All the staff enjoyed studying, the most practical basic Hotel English."

Takanawa Prince Hotel

"English OK! provides lessons with native English-speaking teachers which provides a great environment to learn. The lesson content was directly related to our different hotel sections. The customized and relevant content allowed our staff to use the English they were learning immediately after each lesson.

Many of the staff said they gained lots of confidence and the motivation to approach foreign customers instead of waiting to be asked for something. Overall, the lessons allowed our staff to learn exactly what they needed and we found the lessons to be very effective in such a short time."

For Managers Pocket EnglishContact us

For course details, pricing and scheduling information please contact us.

* Our workshops are currently only offered through hotels and not directly to individual students.

* Our pricing is based on a minimum of 4 students per workshop.

* We offer 3-hour, 4-hour (half-day), and 8-hour (full-day) workshops.

* We deliver workshops to hotels across Japan.